+44(0)1663 767888

Delivery Information

Small, low value items may be sent with Royal Mail. If you are not at home when delivery is attempted the postman should leave a card asking you to arrange re-delivery or collection at a convenient time.

Other items will be dispatched by courier for ease of tracking and more predictable delivery timescales. We will endeavor to inform you that your order has been dispatched, at which point you should expect to receive your delivery on the next working day or within 2 working days if you are in the Highlands or islands of the UK or Northern Ireland. Deliveries are made Monday to Friday only. A delivery window may be emailed or sent by text once your parcel is on the way. If you have any special delivery requirements, please contact us by email or telephone to discuss them before placing your order. 

We want you to find our service flexible and helpful. We will endeavour to dispatch your order on the day it is received. However, despite holding a huge amount of stock, it is impossible to hold every permutation of a commercial sound or public address PA system. If you have ordered multiple items and part of your order is out of stock, we would usually delay your despatch until everything can be sent in one consignment. We will let you know how long this is likely to be and if you request a split shipment we will let you know if there will be any additional carriage charge.

If your requirement is urgent, please contact us directly for immediate stock availability information. In the case of long term availability issues, we may be able to suggest alternative products more readily available.

A signature will be required on delivery. If no-one is at home, goods will not be left at another address without prior arrangement. The consignment will be returned to the local delivery depot awaiting your instructions. You must contact the depot using the contact details on your ‘missed delivery’ card to rearrange delivery or collection from the depot. If you have any problems, please contact us directly and we will help sort things out.

If we have told you to expect a delivery and it doesn’t arrive, please contact us as soon as possible to enable us to investigate its whereabouts. Mistakes and unpredictable delays occasionally happen but are best rectified in a timely fashion!

The standard delivery charges are based on the total weight of your order and can be seen in the checkout stage. For your information, the weight of each product should be visible in the product description or downloadable datasheet.

Some areas of the UK are more remote, less populated or pose other challenges to courier deliveries, and these areas are therefore subject to various surcharges depending on the location. Please use this table as a guide to the delivery charge which will be added at the checkout stage.

Finally, it is difficult for the mechanics of a website to consider all possible scenarios regarding carriage and delivery restrictions, so if you feel that the delivery charge seems inappropriate, please contact us so that we can check it ‘manually’. We use several delivery methods in our business and we may be able to arrange one, which is more suitable.

Total Weight of Consignment Mainland UK, 
excluding Highlands
Highlands
& Isle of Wight
Other UK Islands Northern Ireland
Up to 1kg £5 + VAT £16 + VAT £25 + VAT £15 + VAT
1.1kg – 5kg £6 + VAT £16 + VAT £25 + VAT £15 + VAT
5.1kg – 10kg £10 + VAT £16 + VAT £25 + VAT £15 + VAT
10.1kg – 20kg £10 + VAT £20 + VAT £30 + VAT £15 + VAT
20.1kg – 30kg £12 + VAT £25 + VAT £38 + VAT £15 + VAT
30.1kg – 40kg £15 + VAT £28 + VAT £45 + VAT £35 + VAT
40.1kg – 50kg £18 + VAT £32 + VAT £52 + VAT £35 + VAT
50.1kg – 60kg £20 + VAT £36 + VAT £60 + VAT £45 + VAT
60.1kg – 70kg £25 + VAT £40 + VAT £66 + VAT £50 + VAT
70.1kg – 80kg £30 + VAT £45 + VAT £76 + VAT £55 + VAT
80.1kg – 90kg £32 + VAT £48 + VAT £80 + VAT £60 + VAT
90.1kg – 100kg £35 + VAT £52 + VAT £90 + VAT £70 + VAT
100.1kg – 200kg £70 + VAT £120 + VAT £120 + VAT £120 + VAT
200.1kg – 500kg £140 + VAT £240 + VAT £240 + VAT £240 + VAT
500kg – 1000kg £210 + VAT £360 + VAT £360 + VAT £360 + VAT

Highlands & Isle of Wight Postcode Areas

All AB, IV1- 40, 54 & 63, KW1-14, PA21 - 40, PH15 - 26, PH30 - 41, PH49 - 50

UK Islands / Offshore Postcode Areas

PO30 - 41, TR21 - 25, ZE1 - 3, IM, JE, GY, HS, PH42 - 44, IV41 - 51, 55 & 56, KW15,16 & 17, PA20, PA41 – 49, PA60 – 78

Northern Ireland Postcode Areas

BT


Overseas delivery can be arranged, but we respectfully ask you to contact us directly to discuss your requirements, before placing an order.